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Welcome to Timbit Wood Design (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. General Information

Timbit Wood Design is an online store specializing in handmade wooden décor, gifts, and small furniture. Each item is crafted individually, and natural variations in color, grain, and texture are part of the uniqueness of handmade wooden products.

2. Use of Our Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to use the website for any unlawful purpose or to interfere with its normal operation.

  • We reserve the right to modify or discontinue any part of the website at any time without notice.

3. Products and Descriptions

  • We strive to display our products as accurately as possible, but due to the handmade nature and variations in wood, actual items may differ slightly from images shown.

  • Dimensions and weights are approximate.

  • All products are subject to availability. We may discontinue items at any time.

4. Pricing and Payment

  • All prices are listed in pound sterling and include applicable taxes as indicated.

  • We reserve the right to change prices at any time without notice.

  • Payment must be made at the time of purchase through the payment options available on our website.

  • We use secure third-party payment processors; we do not store your payment information.

5. Shipping and Delivery

  • We ship to UK only.

  • Shipping costs and estimated delivery times are displayed during checkout.

  • Once an order has shipped, we are not responsible for delays or damages caused by the carrier.

  • Buyers are responsible for providing accurate shipping information.

6. Returns, Refunds, and Exchanges

  • Due to the handmade nature of our products, slight variations and imperfections are not considered defects.

  • If an item arrives damaged or defective, please contact us within 48 hours of delivery with photos for review.

  • We may offer a replacement, repair, or refund at our discretion.

  • Custom orders and personalized items are non-refundable unless defective.

  • Buyers are responsible for return shipping unless the return is due to our error.

7. Custom Orders

  • Custom orders require confirmation of design and pricing before production.

  • Full payment will be required to begin work.

  • Once production begins, custom orders cannot be canceled or modified.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Timbit Wood Design and protected by copyright and intellectual property laws. You may not copy, reproduce, or use our content without permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Timbit Wood Design shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

  • Our total liability for any claim shall not exceed the purchase price of the product in question.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Governing Law

These Terms are governed by the laws of Great Britain. Any disputes will be resolved in the courts of Great Britain.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date.

13. Contact Us

If you have any questions about these Terms or your order, please contact us:
📧 Email: contact@timbitdesign.co.uk
📍 Address: Timbit Wood Design, White Cottage, Pitreuchie Farm DD8 2RW Forfar

Last updated: 10/11/2025

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